What are you trying to fix?
Two kinds of businesses end up here, with two very different problems.
My business only runs when I'm in the room.
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Everything important lives in your head. Your team interrupts you all day. Taking a week off means multiple phone calls and still coming back to a mess.
My customers can't figure out my product.
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Support keeps answering the same five questions. Onboarding takes too long. Your docs are out of date, scattered, or was written by an engineer at 2am.